Data Protection Policy

977bet Privacy Policy –
Your Data, Your Rights

This policy clearly explains how your personal information is collected, stored, and used at 977bet. We believe your privacy is a fundamental right.

Last Updated: 1 January 2026 Language: English (en-BD) Version: v2.4 Reading time: 8–12 minutes
256-bit SSL Encryption
Your Data Is Never Sold
Full Privacy
International Standards Compliant

Our Privacy Commitment

How 977bet protects your data — at a glance

Encrypted Storage

All personal data at 977bet is stored with AES-256 encryption. Passwords are never stored in plain text — only in hashed form.

No Third-Party Sales

Your personal information is never sold or rented. Limited data may be shared with trusted partners solely to the extent needed to provide our services.

Full Transparency

This policy clearly explains what information 977bet collects, why it's collected, and how it's used. No hidden agendas.

Your Control

You have the right to view, correct, or delete your personal data. Any such request submitted to 977bet Support will be processed within 72 hours.

International Standards

977bet complies with GDPR and international data protection standards. Our policies are regularly reviewed by independent third parties.

Rapid Breach Notification

In the event of a data breach, affected members will be notified by email within 72 hours and immediate action will be taken.

1

Introduction & Definitions

977bet (referred to as "we", "us", or "the platform") places the highest importance on user privacy. This Privacy Policy explains what information we collect when you use the 977bet.click website and services, why we collect it, and how we keep it secure.

977bet is the first online betting platform in Bangladesh to publish a complete Privacy Policy in Bangla. We believe every member deserves full transparency about how their data is handled.

Key Definitions
Personal Information: Any information that can identify an individual — such as name, email address, phone number, etc.
Processing: Any operation performed on data — including collection, storage, use, disclosure, or deletion.
Consent: The user's freely given and informed consent as the basis for data processing.
Third Parties: Any individual or organisation other than 977bet.

By using 977bet's services, you consent to the processing of your data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform.

2

What Data We Collect

977bet collects only the minimum data necessary to provide its services. We never collect information that isn't needed.

Data Type Example Collection Methods
Identity Information Name, date of birth, NID number Registration form, KYC process
Contact Information Email address, mobile number Registration Form
Financial Information BKash/Nagad number, transaction history Payment Processing
Usage Data IP address, device type, browsing history Automatically (Cookies/Logs)
Gaming Information Betting history, wins/losses, preferred games Platform Usage

Important: 977bet never directly stores your bank account number, card number, or PIN. Financial information is only collected through secure payment gateways.

3

Purpose of Data Use

977bet uses the data it collects for specific purposes. Each purpose is supported by a valid legal basis:

  • Account Management: Verifying registration, securing login, and protecting your account.
  • Service Delivery: Processing betting, gaming, and payment transactions.
  • KYC & Age Verification: Preventing underage access and verifying user identity.
  • Fraud Prevention: Detecting unusual transactions and preventing fraudulent activity.
  • Customer Service: Resolving issues and responding to inquiries.
  • Personalized Experience: Showing personalised game recommendations and relevant offers.
  • Marketing Communications: (With your consent only) Keeping you informed about new offers and promotions.
  • Legal Compliance: Meeting regulatory requirements and maintaining records.

Marketing Communications: If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time from your account settings. Please note that transactional messages cannot be disabled.

4

Data Sharing Policy

977bet never sells or rents your personal information. However, limited data may be shared with trusted third parties where necessary to deliver our services:

Payment Processor

Necessary data is shared with bKash, Nagad, and banking partners solely to process transactions. This information is used only for the specific transaction concerned.

Game Providers

Only the session data required for gameplay — such as balance and bet ID — is shared with game studios like Pragmatic Play and Evolution Gaming.

Regulatory Authority

We may be required to share data with licensing authorities or law enforcement agencies under legal obligation.

Fraud Prevention

In specific cases, relevant information may be verified with fraud detection agencies.

Contractual Obligations: All third parties with whom 977bet shares data are bound by confidentiality agreements and may only use the information received for the specific purposes agreed upon.

5

Cookie Policy

977bet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Cookies can be managed through your browser settings. Please note that disabling essential cookies will prevent 977bet from functioning properly and may cause login issues.

6

Data Storage & Security

977bet applies industry-leading standards to data protection. Our security infrastructure includes:

  • Encryption: All data is encrypted with AES-256, both at rest & in transit.
  • SSL/TLS: All communications are secured with TLS 1.3 — look for the green padlock in your browser.
  • Access Control: Only authorised 977bet staff can access specific data.
  • Regular Audits: Third-party security audits conducted twice a year.
  • Two-Factor Verification: 2FA is mandatory for sensitive actions.
  • Data Backup: Regular encrypted backups stored securely at protected locations.

Data Retention Period

Data TypeRetention PeriodReason
Account InformationAccount Closure + 5 YearsLegal Requirements
Transaction Records7 YearsAML & Financial Regulations
Login Log90 DaysSecurity Monitoring
Cookie Data30 Days – 2 YearsBy Cookie Type
Support Chat2 YearsService Quality Improvement

Upon expiry, data is automatically deleted or irreversibly anonymised. Retention periods may be extended where required by legal obligations.

7

Your Rights

As a 977bet member, you have the following rights regarding your personal data. To exercise these rights, support@977bet.clickWrite to us at.

Right to Access

You may request a copy of the information 977bet holds about you. It will be provided within 30 days of your request.

Right to Rectification

You may request corrections to any inaccurate or incomplete information. Many details can be updated directly from your account settings.

Right to Erasure

In certain circumstances, you may request the deletion of your data. However, data retained under legal obligations may not be removable.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted — for example, while a dispute regarding its accuracy is ongoing.

Right to Data Portability

You may request a copy of your data in a machine-readable format (JSON/CSV).

Right to Object

You may object to your data being used for marketing purposes. This objection takes effect immediately.

8

Children's Privacy

977bet does not provide services to anyone under the age of 18. We never knowingly collect personal data from minors.

If we become aware that a minor has created an account, that account will be immediately suspended and all associated data will be permanently deleted.

For Parents: If you suspect your child is using 977bet, please contact us immediately. We will take prompt action.

9

International Data Transfers

977bet is an international platform. Our servers and some partners may be located outside Bangladesh. Regarding international data transfers:

  • Transfers are carried out only under data protection agreements.
  • Recipient countries must provide an adequate level of data protection.
  • International standards (Standard Contractual Clauses) are applied.
  • All data is transferred in encrypted form.

For a list of relevant countries or more information about data transfers, please contact our support team.

10

Policy Changes & Updates

977bet reserves the right to update this Privacy Policy. In the event of changes:

  • The date of any change will be noted at the top of the page under "Last Updated".
  • Registered email notifications will be sent for any significant changes.
  • Continued use of the platform more than 14 days after any changes take effect will be considered acceptance of the updated policy.
  • Previous versions will be provided upon request.

We recommend reviewing this page regularly. The current version is always available at 977bet.click/privacy-policy.

11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team:

Privacy Email
support@977bet.click
Live Chat
Available 24/7
Response Time
Typically within 72 hours

Last Updated: 1 January 2026  |  Version: v2.4  |  Language: Bengali (bn-BD)

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